At pmbet, your privacy is not a legal formality — it is a genuine commitment. This Privacy Policy explains exactly what personal information we collect from players across Pakistan, how we use it, who we share it with, and the rights you hold over your own data. Please read it carefully before registering or depositing.
Six principles that define how pmbet handles your personal information
pmbet collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or beyond what our legal basis permits.
All personal data stored by pmbet is protected using AES-256 encryption at rest and TLS 1.3 in transit. Our servers undergo regular third-party security audits, and access to player data is restricted to authorised personnel on a strict need-to-know basis.
pmbet does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Any data sharing that does occur is limited to service providers who support platform operations and are contractually bound to our data protection standards.
Registered pmbet players have the right to access, correct, export, or request deletion of their personal data at any time, subject to our legal retention obligations. All such requests are processed within 30 days of receipt.
pmbet uses cookies for session management, fraud prevention, analytics, and personalisation. We do not deploy third-party advertising cookies. You can manage your cookie preferences through your browser settings at any time without affecting core platform functionality.
In the unlikely event of a data breach that poses a risk to your rights, pmbet will notify affected players and relevant regulatory authorities within 72 hours of becoming aware of the incident, in accordance with applicable data protection obligations.
pmbet ("we", "us", "our", "the Platform") is an online betting and casino platform operated at pmbet.ws. pmbet provides sports betting, live casino, slot games, rummy, poker, and related gaming entertainment services primarily to registered players in Pakistan and other permitted jurisdictions.
For the purposes of this Privacy Policy, pmbet is the data controller responsible for your personal information. This means we determine the purposes for which and the manner in which your personal data is processed. We take that responsibility seriously and are committed to processing your data lawfully, fairly, and transparently.
Scope: This Privacy Policy applies to all personal data collected through the pmbet website (pmbet.ws), any associated mobile-optimised interfaces, and all communications between you and pmbet (including live chat, email, and support tickets). By registering an account or using any pmbet service, you acknowledge that you have read and understood this policy.
pmbet collects personal data across several categories. The table below provides a structured overview of what we collect and why:
| Category | Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan or photograph, selfie for liveness check | KYC / age verification (21+), AML compliance, fraud prevention |
| Contact Data | Email address, Pakistani mobile number (e.g., Jazz, Zong, Telenor, Ufone), city of residence | Account communication, two-factor authentication, support |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (HBL, UBL, Meezan Bank), USDT wallet address, transaction history | Payment processing, withdrawal verification, AML checks |
| Technical Data | IP address, device type, operating system, browser, session timestamps, login history | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, bonus activity, search queries | Service improvement, responsible gaming monitoring, personalisation |
| Communication Data | Live chat transcripts, support ticket content, email correspondence, survey responses | Customer support quality, compliance record-keeping |
pmbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data beyond what is required for mandatory identity verification under our licensing obligations.
pmbet collects personal data through the following methods:
pmbet processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:
pmbet uses the personal data we hold about you for the following specific purposes:
Marketing Communications: pmbet may send you promotional emails and SMS notifications about new games, bonuses, and PSL or cricket betting offers if you have opted in to marketing communications. You can unsubscribe at any time via the unsubscribe link in any marketing email or by contacting support.
pmbet does not sell your personal data. We share your data only in the circumstances described below, and only to the extent necessary for the stated purpose:
All third-party service providers who process personal data on pmbet's behalf are required to enter into data processing agreements that bind them to confidentiality and to processing data only on pmbet's documented instructions.
pmbet's primary servers and data storage infrastructure are located in jurisdictions with robust data protection frameworks. However, some of our third-party service providers — particularly KYC verification partners, fraud prevention services, and game studios — are based in or process data in countries outside Pakistan.
Where personal data is transferred internationally, pmbet ensures that appropriate safeguards are in place to protect your data, including:
You may request further information about the specific safeguards in place for any international transfer of your personal data by contacting our Data Protection Officer at the details provided in Section 15 of this policy.
pmbet retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Records | 5 years after account closure | AML / KYC regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Betting & Gaming History | 5 years after account closure | Regulatory and dispute resolution |
| Customer Support Communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Technical & Log Data | 12 months from collection | Security monitoring, fraud detection |
| Marketing Consent Records | Until consent withdrawn + 3 years | Proof of consent / legal compliance |
Once the applicable retention period expires, pmbet will securely delete or anonymise your personal data. Where deletion is not immediately possible due to backup schedule constraints, the data will be isolated from active processing and deleted at the next practicable opportunity.
pmbet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The categories of cookies we use are:
pmbet does not use third-party advertising or behavioural tracking cookies. You can control cookie settings through your browser's privacy controls. Note that disabling strictly necessary cookies will prevent you from logging into your pmbet account.
As a pmbet player, you have the following rights in respect of your personal data:
To exercise any of the above rights, please contact pmbet customer support via live chat or email at [email protected]. We may require identity verification before processing your request to protect against unauthorised access to account data.
The pmbet platform is strictly intended for adults aged 21 years and above. pmbet does not knowingly collect personal data from any person under the age of 21. Our registration process includes mandatory date-of-birth collection and CNIC-based age verification to enforce this policy.
If pmbet becomes aware that personal data has been submitted by or on behalf of a person under 21, we will immediately suspend the associated account, delete all personal data connected to that account (subject to any mandatory AML retention obligations), and report the incident to relevant authorities where required by law.
Parent or Guardian Notice: If you believe a person under the age of 21 has registered a pmbet account or submitted personal data to our platform, please contact us immediately at [email protected]. We will investigate and act promptly upon receiving such a report.
pmbet implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key technical and organisational measures include:
While pmbet takes all reasonable and practicable steps to protect your data, no internet transmission or electronic storage system is entirely immune from risk. You should also take steps to protect your own account security — including using a strong, unique password and enabling two-factor authentication on your pmbet account.
The pmbet website may contain links to third-party websites, game studios, or payment provider portals. This Privacy Policy applies solely to pmbet's own platform and services. pmbet is not responsible for the privacy practices, data handling, or security measures of any third-party website or service provider that you access via a link from the pmbet platform.
We encourage you to review the privacy policy of any third-party service before submitting your personal data to them. The inclusion of a link on the pmbet website does not constitute an endorsement of that third party's privacy practices.
pmbet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When we make material changes to this policy, we will notify registered players via email or via a prominent notice displayed upon login to the pmbet platform.
The "Last Updated" date at the top of this page indicates when the current version of this policy came into effect. We encourage you to review this policy periodically. Your continued use of the pmbet platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes.
If any update to this policy materially and adversely affects your rights as a data subject, you have the right to close your account by contacting pmbet customer support. Outstanding balances will be processed and returned to your verified payment method.
If you have any questions, concerns, or requests relating to this Privacy Policy or pmbet's handling of your personal data, please contact us through the following channels:
pmbet aims to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 calendar days. Complex requests may require additional time, in which case we will keep you informed of progress.
pmbet is committed to resolving all privacy concerns internally in the first instance. If you feel your concern has not been adequately addressed, you have the right to escalate your complaint to the competent data protection supervisory authority in your jurisdiction.
Play with confidence knowing your personal information is protected by enterprise-grade security. Join Pakistan's premier betting platform — cricket, live casino, slots, and more, all in PKR. 21+ only.